River Pointe Apartments

I hope this place has improved since I lived there. The office was rude and unhelpful. I’ve written a previous review, and they called me asking to take it down. Many units are full of cockroaches, and my apartment went without an AC filter for months, and caused me to get sick. I have asthma so this was extremely unsafe. They worked so hard to make their office, gym, and pool look nice, but do not care about their current tenants

This was my worst off campus experience ever! I made the mistake of renewing after my first year being there thankfully I am somewhere 10 times better now. But while I was there there was a shooting right at the building next to mine. My mom called the office to see what was going on because the police were surrounded by our building the office then lied to my mom and said there wasn’t a shooting even though the gunshots literally woke me up out of my sleep. There was also an instance where my unit had a MICE problem maintenance was slow to find out where the problem was coming from it went on for 3 WEEKS 3 WEEKS OF MICE POPPING UP EVERYWHERE I literally had to go back home with my mom the problem was so bad. It ended up being a hole in the wall behind the stove but it was truly one of the worst experiences ever living here and I wouldn’t recommend it to anyone. The office people are so rude and not even helpful they just sit there looking stupid! Please save your money and go elsewhere it might be more expensive but it’s well worth it than to live in the disgusting conditions at River Pointe. Also let me add that when I moved in my unit was dirty they don’t have cleaners to come in before new people move in it’s left to the students to clean before they move out so prepare for a nasty room if you do sign here!

5 stars is Strictly for the maintenance team: While I love all of the maintenance team, Casey alwayssss goes above and beyond for me. From the smallest requests to the biggest ones, I know my situation is in good hands if he’s the one managing it. On top of his service, he’s super personable. He always stops to say hey in passing even if he’s not working on my unit. Thanks Casey❤️

I am searching for apartments and came to look at Riverpoint. Emiya was the manager that I met with when I came for a visit and she was AWESOME! She was super informative about the complex, prices, and any other issue or concern that I had. She showed me a few areas within the complex and truly went above and beyond for me. I definitely look forward to my next visit.

I've been living here since 2019, so that alone should say enough! The leasing office is constantly giving away free items and food which I love the most! Another great thing is that the maintenance does their job very well! They work around the clock to ensure that if anything happens in my apartment, someone is here to fix It! I definitely appreciate that !

Would not recommend this apartment. I would say the staffing was great and very nice to the residents but the apartment itself was nasty. My roommate and I would have roaches and little dead flies in our refrigerator. Keep in mind, we were extremely clean. I was finally fed up with this apartment when I came home from visiting my family and all of my rugs and shower curtain were thrown into my bathtub and very wet. I always lock my room before I leave so their is no way that anyone could’ve gotten in except for maintenance. But I knew it wasn’t maintenance because they usually leave a note when they enter your room. I spoke with the staffing and they even confirmed that maintenance wasn’t in my room. Till this day, I still don’t know what happened to my rugs in my bathroom. I wouldn’t recommend this apartment. Nice staff but disgusting apartment.